The incident occurred at around 7:56 a.m. on a Dombivli-CSMT local when the train stopped at a signal between Diva and Mumbra stations. Heavy crowding led to the woman falling from the train.
Thane Railway Police confirmed the details of the incident and said efforts were underway to trace the woman so that her statement could be recorded. Central Railway has also launched an inquiry into the circumstances surrounding the incident, including possible factors such as altercations.
The incident has highlighted the continued importance of Mumbai's suburban railway network for millions of commuters, while also drawing attention to the repeated risks associated with overcrowding. Commuters and observers have urged faster safety upgrades, particularly amid recurring images of passengers travelling while clinging to trains
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